Lee Thompson
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What happens when a knowledge source is fed to a generative AI agent
When you feed your knowledge source into a generative AI-powered AI agent, the text of the knowledge source is intelligently broken down into “chunks” of text. This is the first step in a framework...
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Generative AI in a customer service setting
Large language models (LLMs) and generative AI have taken the world by storm. The natural, conversational experience these technologies provide has truly raised the bar. And having seen how human-l...